SPEAKING + WRITING
Publications
- Newton, Mutton & Doherty • 2024 Transforming Higher Education With Human-Centred Design. Routledge • London UK
Transforming Higher Education… - Nature: Scientific Data • 2023-09, London UK
AmeriFlux BASE Data Pipeline to Support Network Growth and Data Sharing - Environmental System Science PI Meeting • 2023-05, Bethesda MD, US
AmeriFlux at Scale: Paving the Way to Supporting 1,000+ Flux Sites - American Geophysical Union, Fall Meeting • 2021-12, New Orleans LA, US
Updated FLUXNET data products: An AmeriFlux perspective - Miettinen & Sarantou • 2019 Managing Complexity and Creating Innovation through Design. Routledge • London UK
Design in Practice - Academy for Design Innovation Management • 2019, London UK
Discovering Design Narratives to Humanize Organizations - ServDes Conference Proceedings • 2018-06, Milano IT
Humanizing Organizations: The Pathway to Growth - International Association of Societies of Design Research Conference Proceedings • 2017-11, Cincinnati OH, US
Humanizing an Organization through Digital Experiences - Service Design Network Touchpoint • 2017-11, Köln DE
Designing for Impact and Value: Mapping the service design lifecycle to the business case for change - American Geophysical Union, Fall Meeting • 2014-12, Washington DC, US
Identifying and Managing Data Validity Challenges with Automated Data Checks - 10th IEEE International Conference on e-Science • 2014-10, Albany NY, US
Observational Data Patterns for Time Series Data Quality Assessment - Modern Analyst • 2011-07, Calabasas CA, US
Business Analysis and User Experience
Academic Lectures
- Graduate School of Information, UC Berkeley
Web Architecture: Usability - Graduate School of Information, UC Berkeley
Web Architecture: Participatory Design - Computer Science, UC Berkeley
HCI Design Clinic: Prototyping
Presentations
- Usability Workshop 2024 • 2024-06, University of California virtual event
- Usability Workshop 2023 • 2023-06, University of California virtual event
- Student Experience Symposium 2023 • 2023-09, Hosted at University of Colorado, Boulder
Organized and led symposium. Seven institutions participated. - Usability Workshop 2022 • 2022-06, University of California virtual event
- Usability Workshop 2021 • 2021-05, University of California virtual event
- Usability Workshop 2020 • 2020-06, Berkeley CA, US
- SDN Global Conference • 2019-10, Toronto ON, CA
From Awareness to Action: Working at the Intersection of Climate Action and Service Design - SDN Climate Working Group • 2019-07, San Francisco CA, US
An Evening With SPUR and Seamless Bay Area About Transportation - Usability Workshop 2019 • 2019-05, Berkeley CA, US
User-Centered Design Workshop a Hit with Campus Partners - ServDes Conference Workshop • 2018-06, Milano IT
Humanizing Organizations - Sakai Conference • 2011-06, Denver CO, US
Usability Assessment - InfoCamp Berkeley • 2011-03, Berkeley CA, US
Becoming a UX Practitioner - UC Berkeley campus • 2010-04, Berkeley CA, US
User Engagement for Software Teams - Kuali Student project conference • 2008-11, Vancouver BC, CA
UX Skills for Business Analysts - JASIG Conference • 2008-04, Anahiem CA, US
Personas
Usability Analyses
- Campus User Experience Group • 2011 to Present
Website and Application Reviews
Awards
- Design Value Award: Honorable Mention from Design Management Institute for Kaiser Permanente Innovation Consultancy's Project Lantern
- Best Online Technology award from Society for Technical Communications for Apple's Apple Guide
- InVision award from New Media magazine for Apple's Wacky Jacks
- Four mice (out of five) from MacUser magazine for KeyCap Fonts
- Regent’s Scholar, UC Irvine
Reviews
- “KeyCap Fonts ... should be in the font library of everyone who does even a page of documentation.”
— Steven Bobke, “MacUser” magazine - “Take the phone off the hook ... you’re in for a treat.”
— Robin Williams describing the Apple's Mac OS Tutorial in “The Little iMac Book”